What do you need help with?
Want to know how to use our trackers? You can find user guides and videos here.
New Features
Want to know what is new? Have a look through the updates below to see which features we have added to our maps. We’re constantly developing, so drop us a message if you have a feature suggestion of your own.
- New: Scan Your Tracker for Instant DIagnosticson March 27, 2026
We’ve added a QR code to the rear of our Queclink GL320MG trackers, giving participants a quick and easy way to check their device is working […]
- Introducing Follow My Pro Liteon March 26, 2026
We’re excited to announce the release of Follow My Pro Lite (FMP Lite), a new built-in tool now available to all event organisers. For all maps […]
- Mini-Map Button Addedon March 23, 2026
Balancing dotwatching with other commitments, such as work, can be challenging. Unless you have multiple monitors or devices to rely on then frantic […]
- Infrastructure & Performance Updateson February 27, 2026
Running a tracking platform means a lot happens behind the scenes that is vitally important but rarely obvious. In fact, it’s the kind of work you […]
- Updated Analytics Tab Launchedon February 24, 2026
For the 2026 season, we have completely rebuilt the Analytics tab for all new maps. The part of the map where the real number crunching happens, this […]
