Get In Touch

If you need more help, want to report a bug or have a feature you’d like to request, please use the form below. We aim to respond within two working days.

Something looks wrong on a map? Troubleshooting has quick answers to the most common questions, such as a missing participant, a dot that isn’t moving or hidden rankings.

Taking part and want to check your tracker? Scan the QR code on the back of your Follow My Challenge Queclink tracker. It opens a status page showing its battery, signal and GPS. See For Participants.

A question about an event’s rules, results, penalties or statuses? Please ask the event organiser. They make those decisions, not us.